Managing your finances online is typically safer than traditional, paper based banking.

In fact, we employ the same levels of security as some of the world’s largest financial institutions. That’s how serious we are about keeping your financial information safe.

Logging In For the First Time

In addition to your User ID and Password, you will also set up an Online Security Profile to log in to Online Banking. Your Online Security Profile not only helps us recognize you, but also helps you recognize us by ensuring that you’re at our Online Banking site, rather than a phony or look-alike site. Setting up your security profile is easy;

  • Step 1: Select your Security Image and create Security Phrase
  • Step 2: Choose your Challenge Questions and Answers
  • Step 3: Confirm your Security Profile selections

Every time you visit our web site and log in to Online Banking, you’ll know you’ve reached the right site when you see the Security Image and Phrase that you selected.

Security

We recognize the importance of protecting the privacy and security of our customers and those who visit our Web site. We work hard to ensure your personal information and privacy are secure.

Our Online Banking System operates with many security layers in place to protect your financial data. From User IDs and Passwords, Secure Sockets Layer (SSL) encryption, and session timeouts to firewalls and Online Security Profiles, we provide a high level of security to handle your online transactions.

User IDs and Passwords
The first security step is to take an active role in securing your personal information. Never share your Password or save it in your computer. Also, try to create a "strong" Password by combining random numbers and letters instead of using your birth date or other obvious clues.

Online Banking Security Profile
To protect the privacy and the security of your personal information our online systems use an online security process called dual factor authentication. The online security process uses an image, and a phrase which helps you to identity that you are at our Web site, not a fraudulent look-alike site. Additionally, our online security process provides you added safety by helping us to identify you and to prevent unauthorized access to your accounts.

When you visit your branch office, you can identify us and we can identify you. Your unique image and phrase enable you to identify us over the Internet. When you enroll in our security process, you will select an image and a phrase known only to you. Whenever you login we will show you this image and phrase so you can rest assure that you are accessing our real Web site and not an impostor site.

We can identify you by checking the computer(s) that you are using to access our Web site. Typically you will access our Web site from one or two computers, such as your work and home computers. Either way, our Web site remembers your computer, preventing potential fraudsters from logging into your account even if they acquire or guess your Login ID and password. Should you need to login from a different computer, such as an Internet café, we will take additional steps to verify your identity, through a series of Challenge Questions you set-up at the time of enrollment.

Above all, our security process provides a significant increase in your online banking security versus User ID and password authentication without much change in your experience.

We realize you have a choice of where you put your money and we understand that keeping your financial information safe and secure is on the top of your mind.

That’s why when you trust us with your finances --- whether it’s at our local branch or online --- we’re doing everything to ensure your information and money is safe.

Disclosures

*Abbrev. Rules * “No Purchase Necessary. Sweepstakes begins 5/1/09 and ends 6/30/09. Must be 18 or older and a resident of the 50 US to enter. To enter without enrolling, send in a 3x5 card with your full name and address to “ Spring 2009” Sweepstakes, 90 Rockwood Place, Rochester, NY 14610. Sweepstakes subject to Full Official Rules available by sending a self addressed stamped envelope to “Spring 2009” Official Rules Request, PO Box 10505, Rochester, NY 14607 by 6/30/09 or when you click here. Void Where Prohibited.”